SHIPPING POLICY
At The Rose Girl, we strive to make your shopping experience seamless and transparent — from the moment you place your order to the day your handcrafted piece arrives at your doorstep.
Domestic Shipping (Within India)
We are pleased to offer free shipping on all orders within India. The shipping cost is completely borne by us, as a small token of appreciation for supporting a slow, handcrafted fashion label. Whether you're ordering from a metro city or a remote town, we ensure your parcel is safely and securely delivered to your doorstep without any additional shipping charges.
International Shipping
For international orders, shipping charges are additional and are calculated based on the weight and volume of the item(s), as well as the destination country. Since every garment is made-to-order and may vary in size or fabric structure, shipping costs may differ from order to order.
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The exact shipping charges will be communicated to you upon inquiry or at the time of placing your order.
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We ship through trusted international courier partners to ensure reliable and timely delivery of your handcrafted garment.
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Please note that international shipping fees do not include duties or taxes — these are to be borne by the customer, as outlined in our Taxes & Duties section.
PROCESSING TIME
All our pieces are made-to-order, which means we do not keep stock. Instead, we begin crafting your garment once your order is placed. The production timelines may vary depending on the intricacy of the design, embroidery, fabric, and customization (if any).
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For heavily embellished or bridal pieces (lehengas), the processing time is 4 to 5 months.
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For lighter occasion wear or simpler styles (suits), the processing time is typically between 1 to 2 months.
We appreciate your patience while our artisans work meticulously on your piece. Quality craftsmanship takes time, and we believe in creating fashion that is both meaningful and enduring — not rushed.
Once your order is ready, you will receive a confirmation with shipping details and tracking information. If you have a specific delivery date or event in mind, feel free to contact us before placing your order so we can advise you accordingly.